FAQ & Site Info

Q animal products safe? A Yes, it with ICar sertificate,support different size 2.12*12mm,1.4*8mm, and also support different reader model, please contace email to received details catalog Q How to get faster feedback from us? A 1. Please describe the matter in short in the email subject and add "!". 2. Please add our sales skype or wechat from email signature to communicate directly. Q Need a sample? A 1. Samples without printing is free if we have stock, shipping cost by buyer side. 2. If you need printed samples with sophisticated printing, a $50-$100 printing fee is required. 3. All the freight cost will be charged. PS: The sample delivery time is about 5-7 days. Q Do you have factory? A Yes, we are a factory with 9 years experiences in producing RFID related product. We have ISO9001, CE,ROHS,REACH certificate. Q Do you accept factory audit before placing bulk order? A Yes. Please note that factory audit fee will be paid by our client. Q What is your MOQ for customized product? A We don't have MOQ. Smaller order quantity is also accepted. But the unit price is different, more quantity will have more discount. Q What is your lead time for order with general quantity? A 3-10 days depend on quantity and printing Q What type of artwork file can you accept, can I upload? A We accept AI/EPS/PDF. Please ensure you upload your file in the best quality possible. We convert artwork to a vector format ready for production. This is done by outlining an artwork and it's possible for some logo deterioration. If you have a vector file, please email it to us. Q What are the design specs for products? A You can contact our sales for template. If you get stuck, give us a call and remember, Once we received your order confrimation , Will offer a free design service for you.